[Blueboard] New from the University Press: Outsourceable Selves by Alinaya Fabros

Ateneo University Press unipress at admu.edu.ph
Tue Oct 11 02:52:44 PHT 2016


*Outsourceable Selves: An Ethnography of Call Center Work in a Global 
Economy of Signs and Selves*
Alinaya Fabros
PHP 475

Inline image 1

"This pioneering book is an empirically grounded, theoretically 
informed, and insightful ethnographic account of work regimes in call 
centers ... It is a sophisticated discussion of intricately connected 
work components constituting a 'transnational service assembly line,' 
the spaces for and expressions of resistance and reflxivity within a 
highly standardized and heavily regulated work environment, and the 
'outsourceable selves' of agents, responding as unseen products of the 
global call center enterprise, to external imperatives."

- Maria Cynthia Rose Banzon-Bautista (University of the Philippines Diliman)

Copies now available at the Ateneo Press bookshop, online 
<http://www.ateneo.edu/ateneopress/?q=product/outsourceable-selves-ethnography-call-center-work-global-economy-signs-and-selves>, 
and, soon, in National Bookstore and Fully Booked branches nationwide.

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